An in-house legal team: medical-record review at one-tenth the time

What it is

An in-house legal team was doing its medical-record work by hand. Paralegals gathered the records, read them, summarized them and put the result into a form an attorney could use, case after case, at a recurring cost in the hundreds of thousands.

The decision

Zen Aegis took the manual paralegal steps on as one automated workflow, from gathering the records to delivering a summary an attorney can work from,.

What Zen Aegis did

• Automated the gathering of medical records for each case.
• Automated the summarization of those records.
• Automated delivery of attorney-ready work product, replacing the manual paralegal steps.
• Built a separate medical-record review product as a proof of concept on synthetic data: it builds a chronology of significant events, surfaces contradictions and gaps, and keeps every assertion traceable to a source line.

Results

• On one case, work that historically cost about $75,000 was delivered at a fraction of the cost in one-tenth of the time, a 90 percent cut in time.
• Hundreds of thousands of dollars in recurring paralegal cost displaced.

At a glance